Phone connects to computer but cant download files

 · If I connect either my Nexus 5 or my LG G4 to my PC via USB the phone is recognized. I can see it in Windows Explorer but clicking on it does nothing, no access to files. Before I made the jump from Vista to Windows 10 it worked fine. There has to be some setting someplace. I did apply a hotfix (KB_x64) which was supposed to fix the issue. Restart the device and your computer. Update the device software to the latest version. You can do this over Wi-Fi. Visit the Devices page for current versions and steps. If your device meets the criteria above, but the issue persists, proceed with the applicable troubleshooting steps below. Computer doesn't connect or file transfer with USB cable.  · Connect your mobile to the computer and then tap the "Charging this device via USB" notification on your phone. Now, tap on the File Transfer option under the ‘Use USB for’ icon. A file transfer window will open on your bltadwin.ruted Reading Time: 6 mins.

Many phones can connect to your computer via USB for transferring files such as music and pictures. In addition to regular transfers, some phones including the iPhone use a computer program to transfer sync data and install apps. If you know your phone supports a computer connection but your computer won't detect. First, connect your phone to a PC with a USB cable that can transfer files. Turn your phone on and unlock it. Your PC can't find the device if the device is locked. On your PC, select the Start button and then select Photos to open the Photos app. Select Import From a USB device, then follow the instructions. You can pick the items you want. If the computer does not automatically recognize the device, visit the manufacturer's support website for drivers or help. Pull down the Notification bar and touch USB options (wording may vary by device). Select Transfer files, MTP, USB device, etc. (wording may vary by device). Turn off Developer options (or USB debugging) in settings.

If your computer does not automatically detect your phone when you connect it, check the manufacturer's website for drivers or software for file transfer. Your phone may also have included a CD with the necessary drivers. Change the mode to the “Transfer files (MTP) selection. You should now see your phone’s files on your PC. Hopefully, this simple fix should allow you to view your phone’s files on your PC. In case Android File Transfer cannot connect to the device, even after replacing the faulty USB cable. The file transfer settings might be preventing the connection between your Mac and Android device. You can fix this by allowing file transfer. After connecting your Android phone to your Mac computer, unlock your phone.